View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001575 | K18X001.00 SKB SWAN | SW | public | 2022-12-14 14:11 | 2024-05-09 11:24 |
| Reporter | (ALTech) Sangmin Choi | Assigned To | (SW) Jim Chen | Due Date | 2022-12-19 15:06 |
| Priority | normal | Severity | s4-minor | Reproducibility | random |
| Status | closed | Resolution | fixed | ||
| Summary | 0001575: Please analysis about memory allocation failure. | ||||
| Description | There is a dmesg which is related with memory allocation failure. This files are gathered from customer's running STB. Could you please analysis about this memory allocation failure? What's the reason for this error messages? If you need any help of Synaptics, please create the Synaptics external jira ticket and let me know it. | ||||
| Additional Information | [Fri Dec 9 08:34:30 2022] memtrack@1.0-se: page allocation failure: order:4, mode:0x240c0c0(GFP_KERNEL|{}GFP_COMP|{_}_GFP_ZERO) [Fri Dec 9 08:34:30 2022] CPU: 1 PID: 426 Comm: memtrack@1.0-se Tainted: G W O 4.9.178 #1 [Fri Dec 9 08:34:30 2022] Hardware name: MARVELL BG5CT FFV BOARD (DT) [Fri Dec 9 08:34:30 2022] Call trace: [Fri Dec 9 08:34:30 2022] [<00000000e3732196>] dump_backtrace+0x0/0x240 [Fri Dec 9 08:34:30 2022] [<00000000358b423d>] show_stack+0x14/0x1c [Fri Dec 9 08:34:30 2022] [<00000000ffd567f0>] dump_stack+0xcc/0x104 [Fri Dec 9 08:34:30 2022] [<00000000ec27d980>] warn_alloc+0x10c/0x140 [Fri Dec 9 08:34:30 2022] [<0000000059dffdcd>] __alloc_pages_nodemask+0x1040/0x10b0 [Fri Dec 9 08:34:30 2022] [<000000002268d5df>] kmalloc_order_trace+0x40/0x120 [Fri Dec 9 08:34:30 2022] [<0000000049b37fea>] ion_debug_heap_show+0x44/0x310 [Fri Dec 9 08:34:30 2022] [<00000000624a0d1c>] seq_read+0x16c/0x458 [Fri Dec 9 08:34:30 2022] [<000000007417032a>] full_proxy_read+0x88/0xd4 [Fri Dec 9 08:34:30 2022] [<00000000bccc701f>] __vfs_read+0x44/0x11c [Fri Dec 9 08:34:30 2022] [<00000000bf3c1d38>] vfs_read+0xa0/0x138 [Fri Dec 9 08:34:30 2022] [<0000000089ac71a5>] SyS_read+0x54/0xb4 [Fri Dec 9 08:34:30 2022] [<000000000edcb06e>] el0_svc_naked+0x34/0x38 [Fri Dec 9 08:34:30 2022] Mem-Info: | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Wooshin Kang |
|---|
|
|
|
|
|
Hi, Jacky, Could you please assign an engineer for this issue? Thank you. |
|
|
Hi Sangmin, After preliminary checking on the log, I think it's related to some kernel modules in Synaptics SDK. It may be caused by some bugs in Linux kernel driver or modules so I only can report to Synaptics Jira system to seek if there is a solution. Thanks, Jacky |
|
|
Hi Sangmin, Below is Jira ticket URL for your reference. https://synacsm.atlassian.net/servicedesk/customer/portal/173/CSMSKBSBLT-203 Thanks, Jacky |
|
|
Hi, Jacky, Thank you. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-12-14 14:11 | (ALTech) Sangmin Choi | New Issue | |
| 2022-12-14 14:11 | (ALTech) Sangmin Choi | Status | new => assigned |
| 2022-12-14 14:11 | (ALTech) Sangmin Choi | Assigned To | => (SW) Jacky Chiang |
| 2022-12-14 14:11 | (ALTech) Sangmin Choi | File Added: A8_93_4A_FE_A1_27_20221209103742.zip | |
| 2022-12-14 14:11 | (ALTech) Sangmin Choi | Note Added: 0011481 | |
| 2022-12-14 14:13 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Wooshin Kang | |
| 2022-12-14 18:44 | (SW) Jacky Chiang | Note Added: 0011490 | |
| 2022-12-14 19:06 | (SW) Jacky Chiang | Note Added: 0011491 | |
| 2022-12-14 19:06 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Jim Chen |
| 2022-12-15 08:40 | (ALTech) Sangmin Choi | Note Added: 0011492 | |
| 2024-05-09 11:24 | (ALTech) Sangmin Choi | Status | assigned => closed |
| 2024-05-09 11:24 | (ALTech) Sangmin Choi | Resolution | open => fixed |
